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Updated 1st November 2024.
Terms & Conditions between 'Shamsi Design Limited' and 'the Client' are described below.
Any purchase or use of service implies that 'the Client' has read and accepted these terms and conditions.
1. Pricing
a) Quotations are valid for two months from the issue date to the first 'staged' invoice being created.
b) While Shamsi Design Limited will always aim to invoice based on the estimated quotation, sometimes the final invoice price may differ to the initial quotation. A price change can occur if the Client requests changes the original brief or requests additional features during the build process.
c) All requests for additional work or changes to the quoted specification must be provided in writing (for example, by email).
d) An allowance for in-person meetings, video calls or phone calls is accounted for in the quotation. However, an additional charge may be made if extra sessions are requested.
e) If the Client requires a fixed price. All website content will need to be provided, and the design and functionality must be fully specified.
f) Occasionally, Shamsi Design Limited may be asked to liaise with a third-party on the Client's behalf (such as an old hosting company or a domain registrar). Any costs incurred will be added to the final invoice if a third party requests a payment.
g) Additional works carried out after the project build will be chargeable at a rate of £35 per hour (minimum 30-minute charge). The hourly rate is constantly under review and may change in the future.
2. Payment Stages
a) Before work commences, and to avoid any doubt, Shamsi Design Limited will request acceptance of the quote and acceptance of these terms.
b) A first 'staged payment' of 50% of the estimated quote is required before any new website project begins.
c) After the website build is complete, the Client must pay the rest of the project quote price along with any other charges arising from change requests and changes in the original quoted specification.
d) All invoices should be settled within seven calendar days of the invoice issue date.
e) Late payment of invoices could result in the suspension of service and the website not being handed over to the Client. Reinstatement of a suspended service will incur a £20 administration fee, payable prior to the recommencement of service.
3. Web Hosting
a) By having their website hosted on Webflow, the Client agrees to Webflow’s Terms of Service and Privacy Policy which can be read here at https://webflow.com/legal/terms
b) The payment for the Hosting is to be paid to the Hosting Company Webflow via the Client’s Webflow account unless agreed otherwise.
c) This is to be paid to make the website live at project completion.
d) More information about Webflow hosting charges can be found here: https://webflow.com/pricing
e) Webflow hosting prices are open to review and change, the price on the Webflow website reflects pricing charged by Webflow and international exchange rates.
4. Domain Name
a) Domain names which are purchased on the Client's behalf will periodically require renewal. An administration charge of £25 is made for periodical domain management on the Client's behalf.
b) The Client can request the domain to be unlocked for transfer to their own registrar account at any time, providing their Shamsi Design account is paid up-to-date.
5. Intellectual property rights
a) All written content supplied must be original work. In addition, clients must not copy/paste from other websites, this could have serious consequences involving IP Lawyers. Search engines such as Google punishes copied content, their automated algorithms can detect copied work, which could result in a website being removed from its index.
b) Images must fall into one of the following categories: The Client has taken the photograph, or the Client has obtained express permission from the image owner, EG: a professional photographer employed by the client. They must be a licenced (paid) image from a service such as Shutterstock. They must have been sourced from a Royalty-Free Image website, such as Pexels or Unsplash. Note: It is becoming increasingly common for IP Lawyers to use 'Reverse Image Searches' to find websites using copyrighted images unlawfully. These IP Lawyers will aggressively pursue copyright infringements and charge extortionate amounts foreach image violation.
c) Shamsi Design Limited reserves the right to refuse to use content supplied if the provenance is doubtful or it is considered that it may infringe a third party's copyright.
d) Shamsi Design Limited reserves the right to claim authorship of all designs for which we have been responsible and to reproduce any works in a reasonable way for our own business and marketing purposes.
6. Indemnity
a) The Client agrees to indemnify and hold Shamsi Design Limited harmless from any claims resulting from the use of our service that damages the Client or a third party.
7. Liability
a) Shamsi Design Limited excludes itself from all and any liability from:
i. loss or damage caused by any inaccuracy
ii. loss or damage caused by omission
iii. loss or damage caused by delay or error
8. Transfer of a Webflow Project
a) A Webflow website project can be transferred to another Webflow account. For example, a client's own Webflow account, or an account belonging to another Webflow developer.
b) Transfer of a project to another Webflow account will only take place once any outstanding payments have been settled.
c) If transferred to another account, Shamsi Design Limited can no longer manage the website, unless invited as a guest in the new account Workspace.
d) If transferred to another account, any period of hosting left will be lost. A new hosting plan will need to be purchased within the new Webflow account.
e) Further, certain elements, such as form data and custom code will be stripped during the transfer process. The stripping of data is performed automatically, Shamsi Design Limited has no control over this process.
f) It is not possible to transfer a Webflow project to another platform (for example Wix or Squarespace).
9. Website Browsers
a) Shamsi Design Limited websites are designed and tested to function on all modern browsers (Chrome, Firefox, Edge and Safari). It cannot be guaranteed that a Client's website will always work correctly on every device, particularly if a visitor is viewing on older or outdated browsers for example, Internet Explorer.
b) Shamsi Design Limited does not accept responsibility if a website stops displaying correctly at a date later than when the website was published. Browsers are constantly updating, and there may come a time when a Client's website requires work to address display issues on new versions of a particular browser. Any such work will be chargeable.
10. General
a) These Terms and Conditions supersede all previous representations, understandings or agreements.
b) By any purchase, or use of service provided by Shamsi Design Limited implies that the Client has read and accepted these terms and conditions.